Housing Solutions Officer: Preventing Homelessness

Brighton & Hove City Council; Brighton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government council in Brighton & Hove seeks motivated candidates to advise on housing issues and welfare benefits. The successful applicant will assess support needs and collaborate with various agencies to prevent homelessness. Ideal candidates should demonstrate excellent customer service skills and have the resilience to adapt to changing conditions. A sound understanding of housing law is beneficial but not mandatory. This role offers the unique opportunity to contribute meaningfully to community welfare while working alongside experienced peers.

Qualifications

• Proven track record in delivering excellent customer service.
• Ability to assess and address support needs.
• Experience in working collaboratively across services.

Responsibilities

• Advise on a wide range of housing issues and welfare benefits.
• Assess support needs and find sustainable housing solutions.
• Carry out assessments under homelessness legislation if necessary.

Skills

Customer service

Knowledge of housing law

Organizational skills

Resilience

Problem-solving

Job description

A local government council in Brighton & Hove seeks motivated candidates to advise on housing issues and welfare benefits. The successful applicant will assess support needs and collaborate with various agencies to prevent homelessness. Ideal candidates should demonstrate excellent customer service skills and have the resilience to adapt to changing conditions. A sound understanding of housing law is beneficial but not mandatory. This role offers the unique opportunity to contribute meaningfully to community welfare while working alongside experienced peers.