Housing Services Coordinator: Emergency Housing & Benefits

Horsham District Council; Horsham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local council in Horsham is seeking a detail-oriented Housing Services Assistant to join their Housing team. This full-time position involves coordinating emergency housing placements, liaising with accommodation providers, processing invoices, and managing rent accounts. Ideal candidates should be customer-focused, possess strong organizational skills, and be familiar with housing-related benefits. The council offers a supportive team environment, flexible working options, and a comprehensive benefits package, including annual leave and training opportunities.

Benefits

28 days of annual leave plus bank holidays

Flexible/hybrid working options

Generous benefits package including discounts

Access to a car lease scheme

Participation in Local Government Pension Scheme

Qualifications

• Experience engaging with various stakeholders, including landlords and agencies.
• Confidence in using IT systems and adaptability to new software.
• Familiarity with housing-related benefits is beneficial.

Responsibilities

• Coordinate emergency housing placements for households in need.
• Liaise with accommodation providers and keep accurate records.
• Process invoices and manage rent accounts.

Skills

Customer-focused

Attention to detail

Organisational skills

Time management

Communication skills

IT systems proficiency

Job description

A local council in Horsham is seeking a detail-oriented Housing Services Assistant to join their Housing team. This full-time position involves coordinating emergency housing placements, liaising with accommodation providers, processing invoices, and managing rent accounts. Ideal candidates should be customer-focused, possess strong organizational skills, and be familiar with housing-related benefits. The council offers a supportive team environment, flexible working options, and a comprehensive benefits package, including annual leave and training opportunities.