Housing Officer: Tenancy & Property Management

Sanctuary Group; Welwyn Garden City; On-site; GBP 34,000 - 37,000; Full time

Job summary

A not-for-profit housing association is seeking a Housing Officer in Welwyn Garden City. The role involves managing social housing properties and ensuring tenancies are satisfactory while providing high-quality customer service. Successful candidates will have experience in property management, excellent communication skills, and must hold a valid driving licence. The position offers £34,531 - £36,348 per year, along with a range of benefits including annual leave and a pension scheme.

Benefits

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Wellbeing support

Qualifications

• Proven experience in property or tenancy management.
• Excellent customer service skills.
• Full valid driving licence required.

Responsibilities

• Manage social housing properties and tenancies.
• Ensure properties are safe and attractive.
• Deliver high quality housing management services.

Skills

Customer service

Problem-solving

Literacy and numeracy

Microsoft Office proficiency

Communication skills

Knowledge of regulations

Education

GCSE English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

A not-for-profit housing association is seeking a Housing Officer in Welwyn Garden City. The role involves managing social housing properties and ensuring tenancies are satisfactory while providing high-quality customer service. Successful candidates will have experience in property management, excellent communication skills, and must hold a valid driving licence. The position offers £34,531 - £36,348 per year, along with a range of benefits including annual leave and a pension scheme.