Housing Officer — Patch Management & Tenancy Support

NIFHA Corporate Partnership; Belfast; On-site; GBP 34,000 - 39,000; Full time

Job summary

A community-focused housing organization in Northern Ireland is seeking a Housing Officer to deliver effective patch management services. This role requires managing tenancies, ensuring customer satisfaction, and responding to changing priorities in a fast-paced environment. Candidates should possess excellent IT skills and experience in housing or community support services. With a salary range of £34,565.38 – £38,996.84, this full-time position offers generous benefits including flexible working hours, healthcare, and pension contributions.

Benefits

Generous annual leave

Healthcare

Pension contributions

Progressive home working policy

Qualifications

• Experience in housing/support services, tenancy management or community development.
• Ability to organize and prioritize a busy workload.
• Drive for success and passion for customer service.

Responsibilities

• Deliver an effective patch management service.
• Ensure tenancies are managed and help people sustain tenancies.
• Oversee excellence in service delivery to customers.

Skills

Excellent IT skills

Problem-solving

Customer-focused

Resilience

Job description

A community-focused housing organization in Northern Ireland is seeking a Housing Officer to deliver effective patch management services. This role requires managing tenancies, ensuring customer satisfaction, and responding to changing priorities in a fast-paced environment. Candidates should possess excellent IT skills and experience in housing or community support services. With a salary range of £34,565.38 – £38,996.84, this full-time position offers generous benefits including flexible working hours, healthcare, and pension contributions.