Housing Officer

NIFHA Corporate Partnership; Belfast; Hybrid; GBP 37,000 - 41,000; Full time

Job summary

A housing support organization is seeking a Housing Officer in Northern Ireland to deliver innovative, customer-focused housing management services. Responsibilities include allocations, tenancy support, and community engagement, ensuring compliance with policies and legislation. Ideal candidates will possess skills in housing management and be committed to social inclusion. The role offers a competitive salary and a range of benefits including hybrid working and enhanced leave policies.

Benefits

33 days annual leave

Enhanced Employer Pension Contribution

Hybrid and flexible working arrangements

Health Cash Plan

Employee Assistance Programme

Enhanced Family Leave policy

Occupational Sick Pay

Enhanced Personal Development Programmes

Qualifications

• Experience in housing management and support services.
• Ability to engage effectively with diverse communities.
• Knowledge of legislation related to housing and tenancy.

Responsibilities

• Deliver high-quality Housing Management service.
• Manage allocations, arrears, and voids.
• Support tenants and promote community investment.

Skills

Customer-centric service

Housing management

Community engagement

Tenancy support

Job description

Housing Officer Triangle Housing Association

• Closing Date: 26 January 2026
• Location: Belfast / Ballymoney / Ballymena
• Contract: Permanent
• Hours: Full Time (37 hours per week)
• Job Ref: HO/BM/01/26

The Organisation
This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment.

The Role
To deliver an innovative, high-quality, customer-centric, Housing Management service which includes matching / allocations, arrears management, void management, tenancy support, community investment and tenant engagement, in accordance with Triangle’s policies, procedures, current legislation, regulatory requirements, best practice and the Association’s strategies and service standards

The Package

• We have 1x permanent Housing Officer position available.
• Location is flexible and can be based in either Belfast, Ballymoney or Ballymena.
• Salary scale is Band 6 Level 1 – 4 (£37,642– £40,250 per annum)
• Waiting list to be created for future opportunities

Some of the benefits include:

• 33 days annual leave, increasing with length of service to a maximum of 40 days (Includes public holidays)
• Enhanced Employer Pension Contribution (6% Employer/ 4% Employee)
• Hybrid and flexible working arrangements
• Health Cash Plan
• Employee Assistance Programme
• Enhanced Family Leave policy
• Occupational Sick Pay
• Enhanced Personal Development (EPD) Programmes – Part Funded

Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.

Anticipated Interview date will be 05 February 2026

• 60 Eastermeade Gardens Ballymoney BT53 6BD