Housekeeping Team Leader NEW Center Parcs Posted today Warminster

Center Parcs group; Warminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality group in the UK is seeking a Housekeeping Team Leader in Warminster. The successful candidate will supervise the cleaning operations and lead a team, ensuring high cleanliness and hygiene standards. Essential skills include motivational approaches and interpersonal skills. This position offers flexible working hours and a range of benefits including a Colleague Bonus Scheme and discounted leisure breaks.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward Scheme

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurant and retail outlets

Access to Perks at Work Portal

Employee Assistance Program

Career development opportunities

Qualifications

• Experience in leading a team in a service-driven environment is preferred.
• Previous cleaning or hospitality experience is advantageous.
• Good customer service experience is beneficial.

Responsibilities

• Supervise cleaning operation for accommodation units and team.
• Train and develop housekeeping colleagues.
• Ensure maximum security in the housekeeping department.

Skills

Sociably confident and interpersonal skills

Technological competence

Motivational approach

Empathy and support as a leader

Job description

HOUSEKEEPING TEAM LEADER - ACCOMMODATION | £14.01 per hour

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each Village.

Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.

In this role you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved on a daily basis.

As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests and company property at all times.

Good verbal and written communication skills are required, along with an organised and methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team and have previous supervisory experience.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longleat Forest (BA12 7PU), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 64 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

EXPERIENCE, SKILLS & QUALIFICATIONS

Essential requirements:

• Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
• Good knowledge and exposure of using technology and hand-held devices, with a willingness to be trained on relevant apps and software
• Have a motivational approach to colleagues and work
• Empathetic and supportive approach to leading a team

Desirable requirements:

• Experience of leading a team in a demanding service driven environment
• Previous experience in the cleaning and / or hospitality industry
• Customer service experience
• Ability to coach and encourage individuals to be accountable for their own performance

ABOUT THE BENEFITS

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.