Hotel Operations Supervisor - Guest Experience Leader

Devon Hotel; Exeter; On-site; GBP 27,000 - 33,000; Full time

Job summary

A prominent hotel in the UK is seeking a motivated Junior Assistant Manager to join its leadership team. The ideal candidate will balance high-level customer service with operational demands in a busy hotel environment. Responsibilities include managing shifts, ensuring quality control, and maintaining health and safety standards. The position requires essential supervisory experience and offers a competitive salary with various benefits, including corporate discounts and guaranteed hours.

Benefits

Competitive salary

Corporate discounts

Guaranteed contracted hours

Qualifications

• Essential supervisory experience within a similar setting.
• Ability to maintain a calm, friendly demeanor in a busy environment.
• Flexibility to work various shifts across different hospitality functions.

Responsibilities

• Managing shifts across breakfast, lunch, dinner, and private functions.
• Maintaining strict service standards and cleanliness.
• Monitoring stock levels and managing departmental tasks.
• Ensuring health and safety for guests and staff.

Skills

Supervisory experience

Customer service skills

Flexibility in work approach

Job description

A prominent hotel in the UK is seeking a motivated Junior Assistant Manager to join its leadership team. The ideal candidate will balance high-level customer service with operational demands in a busy hotel environment. Responsibilities include managing shifts, ensuring quality control, and maintaining health and safety standards. The position requires essential supervisory experience and offers a competitive salary with various benefits, including corporate discounts and guaranteed hours.