Hotel Manager: Lead Service Excellence & Team

Premier Inn Limited; Birkenhead; On-site; GBP 38,000 - 40,000; Full time

Job summary

A leading hotel chain is seeking a Hotel Manager for its Birkenhead Town Centre location. The successful candidate will lead a passionate team, manage daily operations, and ensure high standards of service and safety are upheld. Strong leadership, previous management experience in hospitality, and a commitment to customer satisfaction are essential. This role offers a competitive salary and extensive benefits, including training and performance-related bonuses.

Benefits

Performance-related bonus scheme

Pension Scheme

Share Save Scheme

25% off in restaurants, up to 50% off in hotels

33 days annual leave

Discounts through Perks at Work

Qualifications

• Previous management experience in hospitality or a similar environment.
• Strong leadership skills with a passion for customer service.
• Excellent communication skills and ability to build trust.

Responsibilities

• Lead and motivate Front of House and Back of House teams.
• Manage daily hotel operations, including bar and kitchen.
• Ensure health and safety standards are met in the hotel.
• Spot commercial opportunities and drive improvement.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

A leading hotel chain is seeking a Hotel Manager for its Birkenhead Town Centre location. The successful candidate will lead a passionate team, manage daily operations, and ensure high standards of service and safety are upheld. Strong leadership, previous management experience in hospitality, and a commitment to customer satisfaction are essential. This role offers a competitive salary and extensive benefits, including training and performance-related bonuses.