Hotel Guest Experience Associate

greene king; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known hospitality company in the United Kingdom is looking for Hotel Staff to create unforgettable moments for customers. In this role, you will greet and check in guests, handle inquiries, and ensure excellent service. With a strong focus on customer satisfaction, you'll join an inclusive team offering training and development opportunities. The position includes various perks, such as competitive pay and employee discounts, making it a great opportunity for those looking to grow in the hospitality industry.

Benefits

Competitive salary

33% discount for staff

50% discount at inns

Free employee assistance program

Wagestream access

Retail discounts

Qualifications

• Willingness to learn and expand your skills.
• Great eye for detail, ensuring service quality.
• Passion for customer service and friendliness.

Responsibilities

• Provide customers with memorable experiences.
• Meet and greet customers, check them into rooms.
• Handle customer complaints and enquiries.
• Ensure the front of house is safe and clean.

Skills

Great service

Attention to detail

Positive attitude

Team player

Willingness to learn

Job description

A well-known hospitality company in the United Kingdom is looking for Hotel Staff to create unforgettable moments for customers. In this role, you will greet and check in guests, handle inquiries, and ensure excellent service. With a strong focus on customer satisfaction, you'll join an inclusive team offering training and development opportunities. The position includes various perks, such as competitive pay and employee discounts, making it a great opportunity for those looking to grow in the hospitality industry.