Hotel Duty Manager

Whitbread PLC; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Glasgow is seeking a Duty Manager to lead its team at the Premier Inn in Glasgow Pacific Quay. The ideal candidate will have previous experience in a management role, demonstrated leadership skills, and a passion for delivering exceptional customer service. This full-time position promises a welcoming environment, competitive pay, and numerous benefits including discounts and a clear path for career advancement.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in a retail or similar environment with leadership responsibility.
• Proven track record of delivering outstanding customer experience.

Responsibilities

• Lead a high-performing team to ensure smooth hotel operations.
• Manage health and safety standards.
• Create an exceptional guest experience.

Skills

Leadership

Communication

Organisational skills

Customer service

Job description

Duty Manager - Glasgow Pacific Quay (Secc) Premier Inn

Come and be a Duty Manager at Premier Inn in Glasgow Pacific Quay (Secc) Premier Inn.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE

Up to £13.36 per hour

CONTRACT TYPE

Permanent - we don’t do zero hours contracts!

HOURS

37.5 hours per week

LOCATION

Premier Inn in Glasgow Pacific Quay (Secc) Premier Inn, Pacific Quay, Glasgow G51 1DZ

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Glasgow Pacific Quay (Secc) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.