Hotel Duty Manager

Whitbread PLC; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Hotel Duty Manager at their Premier Inn in Chessington. The ideal candidate will lead a team to deliver outstanding customer service, ensuring the smooth operation of the hotel. The role offers a permanent contract with a competitive pay rate of up to £13.86 per hour for 34 hours a week, and includes extensive training and various employee benefits.

Benefits

Training and support

Whitbread Benefits Card

Pension and savings schemes

Discounts on various services

Qualifications

• Experience in retail or management with proven leadership skills.
• Ability to deliver outstanding customer experience.
• Skills to inspire and manage a team.

Responsibilities

• Manage a high-performing team to ensure smooth hotel operations.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Organisational skills

Job description

Hotel Duty Manager – London Tolworth Premier Inn

Come and be a Duty Manager at Premier Inn in Chessington. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to £13.86 per hour (day shift)

Contract

Permanent – we don’t do zero hours contracts!

Hours

34 hours a week

Location

12 Kingston Rd, Tolworth, Chessington, Surbiton KT5 9NU

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at London Tolworth Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.