Hostel Assistant

Hostelling Scotland; Rowardennan; On-site; GBP 40,000 - 60,000; Full time

Job summary

A non-profit charity in Scotland is seeking a Hostel Assistant to undertake various duties including reception service, housekeeping, and customer inquiries. The role requires excellent communication skills and adaptability in a busy environment. Live-in accommodation is available, with a salary of £12.40 per hour. Successful candidates must provide satisfactory references and proof of right to work in the UK. Join us in helping guests explore the beauty of Scotland.

Benefits

Membership of Hostelling Scotland

Employee Assistance Programme

Pension and holidays

Uniform provided

Qualifications

• Experience in customer service is preferred.
• Ability to handle cleaning and housekeeping duties.
• Capability to work in a busy environment.

Responsibilities

• Provide full reception service including check-in and check-out.
• Handle customer enquiries efficiently.
• Perform cleaning and housekeeping tasks as needed.
• Assist with basic catering duties.

Skills

Great communication skills

Teamwork

Adaptability

Job description

Contract: Fixed Term Contract,

Start Date: Fixed term contract, from 16/Mar/2026 until 01/Nov/2026

Salary: £12.40 per hour

Accommodation: Live in accommodation available if required. (Note: a small weekly utility levy applies.)

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours .

Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.

Naturally a great communicator who loves to work as part of a team . S omeone who can support and respect their colleagues, as some of the teams live in depending on location.

In return we offer:

• Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided

Additional Information:

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
• You must be able to provide evidence of your right to work in the UK before starting with us.

Please note:We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.