Hospital Café & Patient Feeding Assistant

NHS; Stratford-upon-Avon; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local healthcare organization is seeking a team member for a food service role within a community-driven environment. The applicant will be responsible for preparing and selling food and beverages to patients, staff, and visitors while maintaining high standards of hygiene and service. This 30-hour role requires effective communication and customer service skills, along with an understanding of food allergens and nutritional needs. Support for volunteer management and adaptability to a busy setting are essential.

Benefits

Automatic pension enrollment with 5% company contribution

Access to benefits package after probation

24/7 Employee Assistance Programme

Qualifications

• Customer service experience face to face and via the telephone.
• Ability to communicate effectively within a team.
• Ability to monitor and collate data efficiently.
• Knowledge of food hygiene measured by Level 2 in food hygiene.
• Health & Safety at work knowledge.
• Awareness of food allergies and dietary requirements.

Responsibilities

• Help prepare and sell food and drinks for patients and visitors.
• Deliver a high-quality catering service.
• Ensure cleanliness and organization of the Caf.
• Monitor and collate customer feedback.
• Oversee volunteers and delegate tasks.

Skills

Customer service experience

Effective communication

Ability to monitor data

Knowledge of food hygiene

Ability to bake

Interpersonal skills

Education

NVQ Catering

Health and Safety

Nutrition and allergen knowledge

Tools

Epos Till System

Cleaning equipment

Job description

A local healthcare organization is seeking a team member for a food service role within a community-driven environment. The applicant will be responsible for preparing and selling food and beverages to patients, staff, and visitors while maintaining high standards of hygiene and service. This 30-hour role requires effective communication and customer service skills, along with an understanding of food allergens and nutritional needs. Support for volunteer management and adaptability to a busy setting are essential.