Healthcare Coordinator

Bevan News; United Kingdom; On-site; GBP 23,000 - 25,000; Full time

Job summary

A healthcare organization is seeking a Healthcare Coordinator/Medical Receptionist to deliver high-quality service to patients and members of the health care team. This role involves being the first point of contact for patients, providing administrative support, and maintaining patient confidentiality. Candidates should possess excellent communication and interpersonal skills, and experience in a customer-focused role is preferred. The position offers a competitive salary in the UK, contributing to vital community health initiatives.

Qualifications

• Committed to further training and development.
• Experience dealing with diverse backgrounds.
• Previous clerical/administrative experience in Primary Care.

Responsibilities

• Provide a high-quality reception and administrative service.
• Act as the first point of contact for patients.
• Maintain patient confidentiality.

Skills

Excellent communication skills

Interpersonal skills

Good keyboard skills

Organisational skills

Time management skills

Education

GCSE, O Level or equivalent in English & Maths Level C or above

Good standard of education

Tools

Microsoft Office

TPP System 1

Job description

Job Summary

Would you like a rewarding job as a Healthcare Coordinator/Medical Receptionist where you can truly make a difference?

The successful candidate will provide a high quality service to patients, doctors, and other members of the Primary Health Care Team. They will contribute to the maintenance of patient confidentiality at all times, inside and outside the Practice, and will need excellent communication and computer skills. Knowledge of SystmOne would be an advantage.

About Us

Bevan Community Benefit Society provides sensitive and responsive Primary Care services for people who are homeless or living in temporary unstable accommodation, asylum seekers, refugees, and other groups who find it difficult to access health care.

"Health, Hope and Humanity"

Vision

Health equality and wellbeing for all

Mission

Operating as an exemplar social enterprise, the society pioneers and provides inclusion health services that positively change the lives of people in need and enable local communities to thrive.

Job Details

• Salary: £23,830 to £24,706 a year FTE
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Job locations: Bevan Healthcare, Piccadilly, Bradford, West Yorkshire, BD1 3LS
• Reference number: B0221-25-0043
• Date posted: 19 December 2025

Job Description

• Provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals, and others.
• Act as the first point of contact for patients contacting the Practice and portray the Practice in the highest possible professional basis.
• Ensure enquiries from patients are handled efficiently and courteously to the satisfaction of partners and patients.
• Maintain the smooth running of the reception and admin function to provide a first‑class service to patients and visitors.
• Contribute to the maintenance of patient confidentiality at all times.

Essential Qualifications

• Good standard of education.
• GCSE, O Level or equivalent in English & Maths Level C or above.
• Willing to undertake further training and development.

Desirable Qualifications

• Practice receptionist (e.g. PRP, NCFE) or Customer Care (e.g. NVQ) qualification.
• European Computer Driving License (ECDL), ELITE or equivalent IT qualification.

Essential Experience

• Previous experience of working in a customer-focused role.
• Experience of dealing with people from a wide range of backgrounds and different cultures.
• Previous clerical/administrative experience in Primary Care.

Desirable Experience

• Previous experience of working in a GP Practice.
• Experience of GP Practice clinical software, particularly TPP System 1.

Special Knowledge & Skills – Essential

• Able to maintain strict confidentiality in all aspects of work.
• Excellent communication and interpersonal skills on the telephone and face to face.
• Ability to communicate with a range of people in a manner appropriate to their needs and situation.
• Good keyboard skills.
• Working knowledge of Microsoft Office.
• Good organisational and time management skills.

Special Knowledge & Skills – Desirable

• Understanding of Data Protection and Information Governance principles.
• Committed to the Social Enterprise model of business and patient care.

Additional Requirements

• Calm under pressure.
• Tactful and diplomatic.
• Able to provide cover for annual or sick leave on a rota basis, occasionally at short notice.
• Able to work on own initiative or as part of a team.
• Positive and flexible approach to working arrangements.
• Able to plan and organise own time and workload.
• Eligible to work in the UK.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check is required to verify no previous criminal convictions.

Employer Details

• Employer name: Bevan Community Benefit Society
• Address: Bevan Healthcare, Piccadilly, Bradford, West Yorkshire, BD1 3LS
• Employer's website: https://wearebevan.co.uk/ (Opens in a new tab)

Legal Notice

All applicants are encouraged to contact the employer for any additional information required.