Head of Operations | Farm

King; City of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading gaming company in the City of London is looking for a Head of Operations. This role will involve collaborating with the leadership team to define strategic priorities, lead internal communications, and drive performance through operational improvements. Ideal candidates will have exceptional communication skills and experience in organizational change management. This position offers a dynamic environment focused on continuous improvement.

Qualifications

• Experience designing and scaling operating systems and improving delivery performance.
• Builds trust quickly and navigates complexity with clarity.
• Combines operational rigor with empathy and judgment.

Responsibilities

• Define strategic priorities and translate them into actionable plans.
• Lead internal communications to connect strategy to purpose.
• Ensure goals and priorities are communicated clearly.

Skills

Exceptional communication skills

Stakeholder influence

Organizational change management

Experience in automation

Familiarity with King’s processes

Job description

Your Role Within the KingdomAs Head of Operations for Farm, you’ll partner closely with the Head of Farm and the Farm Leadership Team (FLT) to define strategic priorities and translate them into actionable plans, governance cadences, and ways of working across Product Areas. You will connect the dots across Product, Tech, Design, Production, Analytics, QA, and partner teams to align operating practices with business goals and strengthen delivery performance. You’ll lead internal communications that connect strategy to purpose, foster a healthy and inclusive culture, and use data to drive continuous improvement and organizational health.Lead internal communications to connect strategy to purpose; ensure goals, priorities, and progress are communicated clearly so teams understand the “what” and the “why.”Skills to Create ThrillsExperience designing and scaling operating systems and improving delivery performance.Exceptional communication and stakeholder influence skills; builds trust quickly and navigates complexity with clarity.Experienced in organizational change, automation, and AI-driven improvement; combines operational rigor with empathy, judgment, and the ability to influence across levels.Experience in organizational transformation or centralization initiatives. Familiarity with King’s production and product processes.