Head of Networks

TalkTalk; Salford; On-site; GBP 150,000 - 200,000; Full time

Job summary

A notable telecommunications company in Salford is seeking a Head of Networks to lead commercial relationships with broadband network providers. The role involves optimizing pricing and service quality for network partners, ensuring competitive strategies, and providing leadership and coaching to a team. Ideal candidates will have strong commercial acumen and excellent analytical skills to meet profitability objectives. This is a full-time executive role offering hybrid work flexibility.

Benefits

Flexible hybrid working

Generous holiday package

Private healthcare

Pension scheme

Performance-related bonus opportunities

Free broadband for employees

Paid volunteering days

Qualifications

• Strong market knowledge of the network supplier landscape and customer preferences.
• High calibre individual with strong commercial acumen.
• Ability to build multi-level relationships across the organization.

Responsibilities

• Manage wholesale broadband partner relationships.
• Develop and implement the network strategy.
• Oversee performance management of network supply.

Skills

Negotiation ability

Commercial acumen

Analytical skills

Stakeholder management

Communication

Relationship management

Change management

Job description

TalkTalk Salford, England, United Kingdom

Head of Networks

Join to apply for the Head of Networks role at TalkTalk.

About The Team

The Commercial team plays a critical role in driving growth, profitability and market competitiveness by balancing customer needs with financial objectives while navigating competitive and regulatory pressures. Reporting into the Commercial Director, the Head of Networks will lead all commercial and strategic relationships with wholesale broadband network providers, ensuring the company optimises access, pricing and service quality across multiple network partners. The role focuses on securing cost‑effective, high‑performing network supply partnerships to underpin the company's retail broadband growth, customer experience and profitability objectives.

Your Responsibilities

• Own and manage all wholesale broadband partner relationships working closely with PXC colleagues (e.g., Openreach, CityFibre, Community Fibre, Freedom Fibre, Netomnia).
• Input TalkTalk requirements to PXC contract negotiations covering pricing, service level agreements, and innovation partnerships.
• Develop and implement the network strategy to ensure competitive cost‑per‑line and access to the latest broadband technologies.
• Oversee performance management of network supply — uptime, install success rates, repair times, and escalation handling.
• Liaise with Finance and Product teams to forecast line costs, rebates and capex requirements.
• Work closely with Product and Technology teams to ensure coverage data and network capabilities inform product positioning and pricing.
• Providing deep telco commercial expertise on projects led by other teams where required, representing the Commercial team to ensure a long‑term, strategic view is put forward.
• Provide leadership & coaching to direct reports to deliver company, network and broader commercial strategy and objectives.

Knowledge, Skills & Experience

• Strong market knowledge and understanding of network supplier landscape, customer preferences, emerging trends and competitor activities to shape the Network commercial strategy and execution.
• High calibre individual with strong commercial acumen and negotiation ability, with excellent analytical and numeracy skills to support solid commercial decision making.
• The ability to build multi‑level relationships across TalkTalk and the gravitas to command respect when presenting to Senior Management and external suppliers.
• Excellent stakeholder management, clear and concise communication and working with other business functions to ensure cross‑functional success is key.
• Ability to visualise opportunities and communicate to stakeholders and contributors; this includes creating business plans and models for C‑suite review and evaluation.
• Proven agent of change, able to organise, coordinate and deliver in complexity, with a strong background in delivery and implementation of complex cross‑functional initiatives.
• Capable of bringing new ideas, being disruptive and operating with pace and urgency.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9‑5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
• Collaborative office spaces designed for creative thinking and innovation
• Free on‑site parking at our offices
• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
• Private healthcare for all employees
• Competitive pension scheme and performance‑related bonus opportunities
• Free broadband for all employees
• Life event gifts – celebrating milestones like marriages and births
• Inclusive employee networks – open to all, supporting peer connection and thought‑provoking conversations
• Salary sacrifice scheme – save on dental, gym, and more
• Big retail and leisure discounts
• 3 paid volunteering days a year – because making a difference matters to us too

Seniority level

Executive

Employment type

Full‑time

Job function

Information Technology

Industries

Telecommunications