Head of Exhibitor Relations (1-Year FTC)

Arts Council; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading art organization in London is seeking a Head of Exhibitor Relations for a 1-year fixed-term contract. The role includes overseeing exhibitor services, coordinating processes for art fairs, and managing the Exhibitor Relations team. Ideal candidates will have strong leadership and communication skills, with proven experience in arts or events at a senior level. This opportunity offers involved project management in a vibrant setting.

Qualifications

• Proven experience working in the arts and/or events at a senior level.
• Highly organised with ability to manage and deliver on fast-paced timeline.
• Experience working with multiple stakeholders to deliver complex projects.

Responsibilities

• Oversee exhibitor processes and services for all fairs.
• Manage and oversee the Exhibitor team on the delivery of all fairs.
• Lead conversations with stakeholders to ensure timely delivery.

Skills

Strong leadership

Project management

Conflict resolution

Communication skills

Budget management

Tools

CRM systems

Job description

Job Summary

Frieze are hiring a Head of Exhibitor Relations to join the team in a 1 year fixed-term contract to ensure the delivery of all Exhibitor services, coordination of Exhibitor processes and systems for all fairs and taking on management of the Exhibitor Relations team in London.

Job Description

Exhibitor Processes Coordination

Oversee the exhibitor timeline across all fairs

Liaise with Director of Exhibitor Relations, Fair Directors and teams to ensure fairs are delivered on time and on budget

Track improvements implementation year-round across all fairs

Coordinate team debriefs with other departments and external contractors across all fairs

Maintain, review and update exhibitor procedures

Lead conversation with Digital team to ensure maintenance and development of exhibitor sites and platforms

Liaise with Data team to ensure consistency and accuracy of our Exhibitor database

Ensure consistency of procedures and decisions across all fairs

Exhibitor Services Delivery

Oversee applications process across all fairs to ensure informed decision making and timely launch

Oversee Committee meetings preparation and delivery across all fairs, including results process

Oversee exhibitor manual launch across all fairs to ensure informed decision making and timely launch

Oversee stand plan process across all fairs to ensure accurate inform process and timely sign off

Lead conversations with Production team and external contractors to ensure best possible experience for exhibitors

Lead liaison with Finance team across all fairs, oversee gallery invoicing and debt collection process

Oversee year-round communications to galleries

Oversee delivery of all online material related to gallery information and content

Support Directors in the delivery of the curated sections

Be the point of escalation for exhibitor related issues for Exhibitor Relations Managers, Coordinators and Assistants, year-round and onsite

Exhibitor Team Management

Manage and oversee the Exhibitor team on the delivery of all fairs

Hold 1:1s and fair specific meetings

Define team members goals, whilst supporting their development and performance

The full job description can be found on Frieze.com

Job Requirements

Proven experience working in the arts and/or events at a senior level

Highly organised with ability to manage and deliver on fast-paced timeline

Strong leadership, management and communication skills

Ability to foster growth and development within a team

Experience working with multiple stakeholders to deliver complex and high-quality events/projects

Strong conflict resolution and negotiation skills

Demonstrated success in budget management

Familiarity with project management tools and CRM systems

Job Overview

• Job Title: Head of Exhibitor Relations (1-Year FTC)

Frieze is the world’s leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three publications, frieze magazine, Frieze Masters Magazine and Frieze Week; four international art fairs, Frieze London, Frieze LA, Frieze New York, Frieze Seoul and Frieze Masters; No.9 Cork Street, a permanent gallery space in the heart of London; regular talks and summits, led by frieze editors; and frieze.com - the definitive resource fo