Head of Customer Engineering | South West England | Hybrid Working - Next-Generation Wireless T[...]

Affinity Partnership Group; Bristol; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A market-leading technology company is seeking a Head of Customer Engineering to lead their technical team. You will drive the customer journey from pre-sales to deployment and act as the technical authority in engagements. Strong experience in wireless networking and proven leadership in technical teams are essential for this impactful role. This position offers competitive compensation and benefits in a hybrid working environment in the Greater Bristol Area.

Benefits

Competitive compensation

Bonus and benefits package

Strategic leadership role

Qualifications

• Proven leadership of customer-facing technical teams such as solutions engineering.
• Strong experience in wireless networking or complex embedded systems.
• Hands-on expertise in networking architecture or wireless system deployment.

Responsibilities

• Lead and develop a team of Field & Solutions Engineers.
• Own the end-to-end technical customer journey from pre-sales to deployment.
• Act as the senior technical authority in customer engagements.

Skills

Leadership of customer-facing technical teams

Experience in wireless networking

Networking architecture expertise

Customer engagement skills

Innovation focus

Job description

Head of Customer Engineering | South West England | Hybrid Working - Next-Generation Wireless Technology | Global Deployment

Are you a technical leader who thrives at the intersection of innovation and real‑world application? Do you enjoy working closely with customers to turn cutting‑edge technology into scalable commercial deployments?

We are recruiting for a Head of Customer Engineering to lead a high‑performing technical team at a market‑leading technology company specialising in advanced wireless network solutions for mobility, transport, and defence applications.

This is a high‑impact leadership role working directly with global customers who rely on ultra‑fast, mission‑critical connectivity.

Responsibilities

• Lead and develop a team of Field & Solutions Engineers
• Own the end‑to‑end technical customer journey from pre‑sales to deployment
• Act as the senior technical authority in customer engagements
• Guide product validation, field trials, demonstrations and integration projects
• Influence product direction by championing customer feedback internally
• Shape scalable system solutions that accelerate customer adoption worldwide

What We’re Looking For

• Proven leadership of customer‑facing technical teams (e.g., solutions engineering, field applications, or support)
• Strong experience in wireless networking, telecoms, or complex embedded systems
• Hands‑on expertise in networking architecture (L2/L3, VLANs, routing) or wireless system deployment
• Strong commercial and customer engagement skills – able to communicate complex ideas to both engineers and executives
• Able to travel internationally as required
• A passion for innovation and delivering real‑world impact

Why Apply?

• Join a pioneering scale‑up shaping the future of global connectivity
• Highly visible leadership role with strategic influence
• Mix of hands‑on technical engagement and strategic direction
• Competitive compensation, bonus and benefits package
• Work on solutions already transforming transport and defence communications at scale

Interested in shaping the next generation of wireless connectivity?
Apply now for a confidential discussion.

Greater Bristol Area, United Kingdom