Head of Communities

Futures Housing Group; United Kingdom; On-site; GBP 150,000 - 200,000; Full time

Job summary

A not-for-profit housing association in the United Kingdom is looking for a Head of Communities to support its community engagement strategy and enhance tenancy support services. The role involves collaborating with partners, leading the communities team, and implementing innovative housing projects. Applications are encouraged from candidates who are passionate about housing and have experience in senior roles within housing and community development. The position offers competitive benefits and opportunities for professional growth.

Benefits

Private healthcare options

Mileage reimbursement

Pension scheme

Discount schemes

Focus on health and well-being

Qualifications

• Experience in a senior housing and communities role.
• Passion for housing and community development.
• Ability to lead teams effectively.

Responsibilities

• Support the Director of Housing with community engagement strategy.
• Assist with the development of tenancy support offer.
• Implement new projects and develop innovative objectives.
• Manage Communities Team Leaders and support decision-making.
• Ensure best use of housing stock and resources.

Skills

Collaborating with partners

Community engagement strategy

Management skills

Coaching methods

Technical advice

Job description

Hours:

Full time, 37 hours per week, Monday to Friday

We’re all about better futures. For People & Communities

But we’d be nothing without the amazing crew that make everything we do for customers and communities possible, and that’s why we are on the hunt for someone who’ll support in making our services and the people who deliver them the very best they can be.

Futures Housing Group is a values‑led, not‑for‑profit housing association with a strong social purpose. For almost 20 years, we’ve been providing homes and services that support people and communities to thrive across the East Midlands. With more than 10,700 homes stretching from Derbyshire to Daventry and beyond, we are proud of the difference we make.

We don’t just provide homes – we support customers and the communities they live in to thrive. Our purpose is to create a safe, secure and inclusive environment where our customers can thrive, and this is where you come in.

You’ve probably worked in a senior housing and communities role so far, as first and foremost you’ll be someone who has a passion for housing. You’ll need to be forward‑thinking, thrive on challenge while leading with integrity, and a manager whose coaching methods really do get the best out of the team.

You Trace’s also likely to have experience of collaborating with partners which will serve you well as you represent Futures Housing Group at relevant partnership meetings across the Group.

A few key points from our role profile:

• Support the Director of Housing in the delivery of an effective community engagement strategy.
• Support the Head of Customer Experience with the development of FHG’s tenancy support offer, identifying partnerships and funding opportunities to enhance existing service, ensuring positive outcomes for customers.
• Support the Director of Housing in implementing new projects and developing innovative ways to achieve the objectives within our corporate plan and meeting the requirements of the Regulatory Consumer Standards, Awaabs Law and HHSRS and any other regulatory or legislative requirements that arise.
• Support the Communities Manager with the management of the communities Team Leaders plates, including providing competent technical advice and supporting decision making to ensure that the most appropriate enforcementаранtion action is being considered and taken on anti-social behaviour cases and other breaches of tenancy agreements and lease conditions.
• Lead and develop the Communities service, ensuring the best use of housing stock and resources.
• Collaborate with colleagues across Asset Management and Development teams in relation to the Asset Maximisation Programme.

Here’s our full role profile: https://futureshg.info/Head-of-Communities-job-role

What we’ll do for you

If you’re successful, you’ll be joining a dynamic organisation with an amazing and inclusive culture.

We offer a state of the art workplace, competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well‑being.

Your weekly hours of work would be 37, Mon – Fri, paid monthly. We also offer great flexibility around business needs. You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

For more information, please contact Hannah Smith at Neemar Search ([e-mail])

To apply, please provide both a CV and supporting statement.