Guest Experience Lead – Accommodation & Cleaning

Parkdean Resorts UK Limited; Heysham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading holiday park organization in the UK seeks an Assistant Accommodation Manager to lead the housekeeping team. Responsibilities include ensuring holiday homes are sparkling clean and safe, training staff, and engaging with guest feedback to enhance the customer experience. Ideal candidates will have supervisory experience in cleaning and a commitment to maintaining high standards. This role offers flexible shifts and numerous employee discounts.

Benefits

Flexible shift patterns

50% discount on holidays

30% team member discount

Employee Assistance Programme

Qualifications

• Experience in a supervisory role within housekeeping or cleaning.
• Ability to train and manage a team effectively.
• Understanding of COSHH guidelines.

Responsibilities

• Ensure holiday homes are clean and safe.
• Support recruiting and training cleaners.
• Maintain efficient cleaning times and costs.
• Review guest feedback for improvements.

Skills

Team leadership

Cleaning standards compliance

Guest service

Recruitment

Job description

A leading holiday park organization in the UK seeks an Assistant Accommodation Manager to lead the housekeeping team. Responsibilities include ensuring holiday homes are sparkling clean and safe, training staff, and engaging with guest feedback to enhance the customer experience. Ideal candidates will have supervisory experience in cleaning and a commitment to maintaining high standards. This role offers flexible shifts and numerous employee discounts.