Guest Experience Host - Front Office (Treehouse Manchester)

Starwood Hotels & Resorts; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel brand in Manchester is seeking a Front Office Attendant to provide exceptional customer service and enhance the guest experience. Candidates should have a passion for hotel operations with at least 2 years of relevant experience. Responsibilities include ensuring a welcoming atmosphere, assisting guests during arrivals and departures, and being a key part of a collaborative team. This role offers various perks, including health and wellness programs and opportunities for career advancement.

Benefits

Health & Wellness programs

Team Member recognition programs

Career Advancement opportunities

Discounts across properties worldwide

Paid Breaks

Qualifications

• Minimum of 2 years of experience in hotel operations or guest services.
• Ability to provide impeccable service and create welcoming experiences.
• Capable of working in a team and managing multiple tasks efficiently.

Responsibilities

• Ensure every guest’s experience is personable, relaxing, and effortless.
• Be the first point of contact for guests during check-in and check-out.
• Assist in providing information about the hotel and amenities.

Skills

Guest service

Team player

Multi-tasker

Detail oriented

Flexible and approachable

Job description

A leading hotel brand in Manchester is seeking a Front Office Attendant to provide exceptional customer service and enhance the guest experience. Candidates should have a passion for hotel operations with at least 2 years of relevant experience. Responsibilities include ensuring a welcoming atmosphere, assisting guests during arrivals and departures, and being a key part of a collaborative team. This role offers various perks, including health and wellness programs and opportunities for career advancement.