Guest Experience & Events Supervisor

Apex Hotels; Dundee; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality group in Dundee is seeking a Conference and Events Supervisor to lead day-to-day operations in creating memorable experiences for guests. You'll set up events, manage teams, ensure exemplary service, and leverage your organizational skills. Ideal candidates will possess a strong customer service attitude, supervisory experience, and a desire to uplift every event. Join a fun, welcoming environment with opportunities for personal growth and development. Competitive salary and generous employee benefits are included.

Benefits

29 days holiday

Training and development from day one

Access to gym and pools

Employee recognition schemes

50% discount in restaurants

Qualifications

• Previous experience in a Conference and Events role.
• Ideally has evidence of supervisory training.
• Can deliver excellent standards.
• Uses own initiative.
• Holds a genuine desire to provide a warmer welcome.

Responsibilities

• Set up meeting rooms and events areas for guests.
• Ensure staff provide excellent customer service.
• Serve food and beverages to guests.
• Deliver the highest standards in service.
• Resolve guest requests and special requirements.

Skills

Excellent customer service attitude

Organizational skills

Strong communication skills

Initiative

Supervisory experience

Job description

A renowned hospitality group in Dundee is seeking a Conference and Events Supervisor to lead day-to-day operations in creating memorable experiences for guests. You'll set up events, manage teams, ensure exemplary service, and leverage your organizational skills. Ideal candidates will possess a strong customer service attitude, supervisory experience, and a desire to uplift every event. Join a fun, welcoming environment with opportunities for personal growth and development. Competitive salary and generous employee benefits are included.