Global IT Service Delivery Lead - Hybrid

Orsted; Barrow-in-Furness; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global energy company is seeking a Service Delivery Manager based in Barrow-in-Furness. You will ensure high customer satisfaction and stable IT operations while engaging with stakeholders. The ideal candidate has experience in a global organization and excels in communication and consultancy mindset. This hybrid role focuses on service delivery to the UK operational hubs, participating in strategic initiatives and driving continuous improvement.

Qualifications

• Experience as a service delivery manager or IT management consultant in a global organization.
• Ability to manage various tasks while focusing on business value in an agile environment.
• Experience collaborating with IT specialists and communication with management.

Responsibilities

• Establish relationships with key stakeholders to achieve satisfaction in IT service delivery.
• Act as the primary contact for the business unit addressing IT inquiries.
• Lead initiatives to improve operational maturity and service quality.

Skills

Service delivery management

IT management

Communication skills

Consultancy mindset

Agile environment

Job description

A global energy company is seeking a Service Delivery Manager based in Barrow-in-Furness. You will ensure high customer satisfaction and stable IT operations while engaging with stakeholders. The ideal candidate has experience in a global organization and excels in communication and consultancy mindset. This hybrid role focuses on service delivery to the UK operational hubs, participating in strategic initiatives and driving continuous improvement.