Global Infra & Cloud Operations Lead (Hybrid/Remote UK)

ALSTOM Gruppe; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading tech service provider is looking for a Global Infrastructure Manager in Newcastle upon Tyne. The successful candidate will oversee the system administration team, manage infrastructure operations, and act as the technical escalation point. Key responsibilities include collaboration with development teams, managing IT solutions, ensuring product quality, and enhancing customer service. Candidates must have deep expertise in networking and Linux, along with strong project management skills. This position offers hybrid work opportunities and requires occasional travel.

Qualifications

• 5+ years of experience in IT and communications.
• 2 years min hands-on experience configuring and troubleshooting networks.
• Experience in team management or as a Scrum master.

Responsibilities

• Oversee System Admin team and ensure escalations are managed.
• Collaborate with R&D to ensure product quality.
• Diagnose faults in Linux environments and provide solutions.

Skills

Linux

Networking

Project management

Customer service

Education

Degree or equivalent

Linux Professional Institute certification

CCNA or CompTIA Network certification

Tools

FortiGate

VMware

Xen

ProxMox

Job description

A leading tech service provider is looking for a Global Infrastructure Manager in Newcastle upon Tyne. The successful candidate will oversee the system administration team, manage infrastructure operations, and act as the technical escalation point. Key responsibilities include collaboration with development teams, managing IT solutions, ensuring product quality, and enhancing customer service. Candidates must have deep expertise in networking and Linux, along with strong project management skills. This position offers hybrid work opportunities and requires occasional travel.