Global Emergency Response & Risk Operations Lead

Tiktok; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in London is seeking an Emergency Response Management Operations Manager to oversee e-commerce safety processes. The role demands 3+ years of expertise in risk operations, policy development, and performance analysis. Ideal candidates will possess strong collaborative skills and the capacity to tackle cross-domain issues effectively. Join us to inspire creativity and make a significant impact in a diverse team environment.

Qualifications

• 3+ years experience in risk investigations or operations in an online operations environment.
• Knowledge of e-commerce risk management and public relations.
• Experience in solving cross-functional problems and data analysis.

Responsibilities

• Manage e-commerce policy escalations and conduct root-cause analyses.
• Develop frameworks for e-commerce emergency management.
• Monitor key performance metrics to produce actionable insights.

Skills

Risk investigations/operations

Policy/process development

Data interpretation

Cross-functional problem solving

Education

Bachelor's Degree or above

Job description

A leading technology firm in London is seeking an Emergency Response Management Operations Manager to oversee e-commerce safety processes. The role demands 3+ years of expertise in risk operations, policy development, and performance analysis. Ideal candidates will possess strong collaborative skills and the capacity to tackle cross-domain issues effectively. Join us to inspire creativity and make a significant impact in a diverse team environment.