Global Client Services Director

Arthur J. Gallagher & Co. (AJG); Hamilton; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading risk management firm in Scotland seeks a Client Services Director to ensure exceptional service delivery for a diverse portfolio of clients. The role demands a minimum of 10 years' experience in re/insurance management and strong team leadership skills. Responsibilities include managing client relationships, financial oversight, and leading the Captive Management team. The ideal candidate will possess an internationally recognized accounting designation and a strategic approach to problem-solving.

Qualifications

• Minimum of 10 years' experience in re/insurance management.
• At least 5 years' experience in captive insurance.
• Demonstrable team management experience.

Responsibilities

• Ensure exceptional service delivery to a diverse client portfolio.
• Lead and develop the Captive Management team.
• Manage client engagement and financial management.

Skills

Team management

Relationship management

Strategic planning

Effective communication

Attention to detail

Education

Internationally recognized accounting designation (CA, CPA, ACCA, CMA)

Professional re/insurance qualifications (CPCU, ACII, ARe, ARM)

Job description

A leading risk management firm in Scotland seeks a Client Services Director to ensure exceptional service delivery for a diverse portfolio of clients. The role demands a minimum of 10 years' experience in re/insurance management and strong team leadership skills. Responsibilities include managing client relationships, financial oversight, and leading the Captive Management team. The ideal candidate will possess an internationally recognized accounting designation and a strategic approach to problem-solving.