German-Speaking Customer Service Specialist - Hybrid

Corin Group; Chesterton; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A growing global orthopaedic innovation business is seeking a Customer Services Associate to manage customer administration functions effectively. The ideal candidate must possess excellent German language skills and be proficient in Microsoft Office. Responsibilities include accurate order processing, customer communication, and maintaining master customer information. This role offers hybrid working arrangements and an excellent benefits package, including life assurance and private medical insurance.

Benefits

Excellent pension plan

Life assurance

Private medical insurance

Free annual eye tests

Employee referral program

Qualifications

• Must have excellent verbal & written communication skills in German.
• Ability to work under pressure with high accuracy.
• Experience in Supply Chain Management is an advantage.

Responsibilities

• Enter and audit orders accurately and on time.
• Investigate issues and issue credit notes.
• Communicate with customers regarding orders and accounts.
• Maintain master customer information with accuracy.
• Manage customer services SOPs and meet KPI expectations.

Skills

Fluency in German

Proficient in Microsoft Office

Organizational skills

Strong communication skills

Attention to detail

Supply Chain Management experience

Education

GCSE in English & Maths

Job description

A growing global orthopaedic innovation business is seeking a Customer Services Associate to manage customer administration functions effectively. The ideal candidate must possess excellent German language skills and be proficient in Microsoft Office. Responsibilities include accurate order processing, customer communication, and maintaining master customer information. This role offers hybrid working arrangements and an excellent benefits package, including life assurance and private medical insurance.