General Manager, Operations - Hospitality Leader, Edinburgh

Staycity Group; City of Edinburgh; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent hotel brand in Edinburgh is seeking a General Manager to shape the guest journey. You will lead all departments, ensuring compliance with standards while optimizing operations. Ideal candidates will have over 3 years of leadership experience in the hotel sector and a bachelor's degree in Hospitality Management. The role emphasizes strategic revenue management, team motivation, and maintaining high guest satisfaction. Strong organizational skills and innovation are essential for success in this dynamic position.

Benefits

Paid family leave after 1 year

Bonus scheme for high performers

Discounted rates for stays

Refer and earn scheme

Cycle to work scheme

Education support

Paid volunteer days

Employee Assistance Program

Leadership program enrollment

Qualifications

• 3+ years in a similar leadership role within the hotel sector.
• Experience in driving revenues through strategic initiatives.
• Ability to inspire and lead a team effectively.

Responsibilities

• Support all Heads of Departments in running the property.
• Ensure compliance with brand standards and regulations.
• Evaluate performance to drive a high-performance culture.
• Produce revenue and cost forecasts and communicate discrepancies.
• Deliver training plans aligned with strategic goals.
• Maintain guest satisfaction and resolve complaints professionally.

Skills

Leadership experience

Full working proficiency in English

Revenue management

Positive work environment fostering

Innovative thinking

Self-motivated leadership

Organizational skills

Decision making under pressure

Strategic business engagement

Team motivation and appraisal

Training and guidance

Bachelor's degree in Hospitality Management

Education

Bachelor's degree in Hospitality Management or related field

Job description

A prominent hotel brand in Edinburgh is seeking a General Manager to shape the guest journey. You will lead all departments, ensuring compliance with standards while optimizing operations. Ideal candidates will have over 3 years of leadership experience in the hotel sector and a bachelor's degree in Hospitality Management. The role emphasizes strategic revenue management, team motivation, and maintaining high guest satisfaction. Strong organizational skills and innovation are essential for success in this dynamic position.