General Manager

The Ramblers Rest; Cheltenham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A popular dining establishment in Cheltenham is seeking a General Manager to lead their team. You'll play a key role in training and inspiring your staff, ensuring memorable moments for guests, and achieving business targets. The position offers a supportive culture with various perks including discounts, bonuses, and private benefit plans. If you have a passion for operational excellence and guest satisfaction, this opportunity could be your fresh start.

Benefits

Bonus Scheme

33% discount across brands

20% friends and family discount

Discounted gym memberships

Private medical and dental plans

25 days paid holiday

Qualifications

• Experience in team training and motivation.
• Strong focus on guest satisfaction and memorable experiences.
• Ability to achieve financial targets.

Responsibilities

• Train and inspire your team for excellence.
• Ensure guest care and memorable moments.
• Support food and drink delivery.

Skills

Team leadership

Sales maximization

Operational excellence

Customer care

Job description

Atthe Redgrove - Harvester we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.

Join us at Harvester, the nation's family favourite for feel‑good dining. Famous for our fresh rotisserie chicken and unlimited salad bar since 1983. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

• Bonus Scheme – We’re all about rewarding the hard work you put in
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounted gym memberships
• Celebrating success– award nights, away days and team socials.
• Private medical and Dental Plans - to keep you safe, secure and always smiling

On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS GENERAL MANAGER YOU’LL…

• Train and inspire your team to deliver operational excellence and maximise sales opportunities.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Support your business to deliver food and drink to be proud of.
• Strive towards and achievebusiness targets.

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and team work which are essential to delivering great guest experiences. Join us and be a part of a great team.