Gatwick Airport: Operations Duty Lead

Qatar Airways; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading international airline is seeking an Airport Services Duty Officer in the United Kingdom. The role involves overseeing day-to-day operations, ensuring compliance with safety regulations, and managing staff to maintain efficiency and high customer service standards. Candidates should have a Bachelor's Degree, at least four years of relevant experience, and excellent English communication skills. Ideal candidates must thrive under pressure and possess strong leadership abilities. This position takes place at Gatwick Airport.

Qualifications

• 4 years relevant experience in an airline or reputed GHA on a supervisory level.
• Flexibility to take up duty travel for covering various assignments.
• Good understanding of ICAO and IATA procedures.

Responsibilities

• Monitor activities at the airport and coordinate with sections.
• Ensure passenger and aircraft handling practices confirm to safety standards.
• Resolve customer complaints effectively.

Skills

Excellent English language communication

Weight and Balance knowledge

Ramp handling knowledge

Dangerous Goods Regulation knowledge

High level computer literacy

Ability to perform under pressure

Education

Bachelor's Degree

Job description

A leading international airline is seeking an Airport Services Duty Officer in the United Kingdom. The role involves overseeing day-to-day operations, ensuring compliance with safety regulations, and managing staff to maintain efficiency and high customer service standards. Candidates should have a Bachelor's Degree, at least four years of relevant experience, and excellent English communication skills. Ideal candidates must thrive under pressure and possess strong leadership abilities. This position takes place at Gatwick Airport.