Fundraising Assistant

Smiley & Co, Ltd.; North Chailey; Hybrid; GBP 26,000; Full time

Job summary

A reputable charity organization based in North Chailey is seeking a Fundraising Assistant to join their passionate team. This role involves being the first point of contact for donors and event participants, supporting fundraising efforts, and maintaining accurate records. The ideal candidate has strong communication skills, is detail-oriented, and is enthusiastic about making a difference in the community. Benefits include enhanced leave, healthcare, and more.

Benefits

Enhanced annual leave

Healthcare cash plan

Employee Assistance Programme

Retail and leisure discounts

Contributory pension scheme

Death in Service benefit

Cycle to Work scheme

Free onsite parking

Qualifications

• Experience in fundraising or customer-facing role is desirable but not essential.
• Detail-oriented and able to manage multiple priorities.
• Keen to learn and grow within a supportive team.

Responsibilities

• Be the first point of contact for fundraising enquiries.
• Support fundraising campaigns and events.
• Maintain accurate supporter records.

Skills

Friendly communication

Organisational skills

Proactive attitude

Microsoft Office proficiency

Tools

CRM systems

Job description

Location: North Chailey, BN8 4EF (Hybrid working available after induction)

Salary: £25,298 per annum

Hours: Full time, 37 hours – must be available to work Fridays and occasionally evenings or weekends for events

The Role

As their new Fundraising Assistant, you’ll be at the heart of their Fundraising Team, the friendly first point of contact for supporters, donors, and partners.

This is a fantastic opportunity to build your skills in fundraising, supporter care, and charity communications while making a genuine difference every day.

You’ll be part of a passionate, supportive team that values creativity, collaboration, and curiosity. No two days are the same; one moment you’ll be welcoming a visitor or thanking a donor, and the next you’ll be helping prepare for one of their brilliant community events.

What You’ll Do

• Be the first point of contact for fundraising enquiries from donors and event participants to community groups and corporate partners
• Support fundraising campaigns and events, helping inspire and steward their amazing supporters
• Maintain accurate supporter records and help process donations, thank‑you's, and communications
• Assist with prospect research and event administration
• Create engaging copy for posters, newsletters, and supporter communications
• Ensure supporters, volunteers, and visitors always have a positive experience

What They’re Looking For

• Friendly, professional, and confident communicating with people at all levels
• Organised, detail‑oriented, and able to manage multiple priorities
• A strong team player with a proactive, can‑do attitude
• Comfortable using Microsoft Office and databases (experience with CRM systems is a plus)
• Keen to learn and grow within a supportive team

Experience in fundraising or a customer‑facing role is desirable, but not essential if you’re enthusiastic, curious, and eager to make a difference – we’d love to hear from you.

Benefits

• Enhanced annual leave (2530 days plus bank holidays)
• Healthcare cash plan
• Employee Assistance Programme and wellbeing resources
• Retail and leisure discounts
• Contributory pension scheme with access to their enhanced plan
• Death in Service benefit
• Enhanced family leave policies
• Cycle to Work scheme
• Free onsite parking, café, and kitchen facilities

They also cover the cost of all DBS checks and renewals.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.