Front of House Team Leader

Walkabout; Chipping Barnet; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pub operator is seeking a Front of House Team Leader for The Joiners in Chipping Barnet. You will lead the team, ensuring an amazing guest experience while maintaining smooth operations. Ideal candidates will have strong leadership skills and a passion for hospitality. Benefits include substantial discounts at managed pubs, flexible working, and award-winning development programmes.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs

Hotel discounts

Corporate gym discounts

Discounted dental insurance

Early access to wages

Development programmes

Qualifications

• Experience in a leadership role within a hospitality setting.
• Strong interpersonal skills to engage confidently with guests.
• Ability to maintain smooth operations and a welcoming environment.

Responsibilities

• Lead and motivate the front of house team.
• Ensure outstanding guest experiences.
• Help maintain operational consistency.

Skills

Team leadership

Guest experience

Operational management

Job description

Location - The Joiners

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Joiners.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Joiners, London, is a stylish yet rustic pub, boasting stunning outside areas. We have a wide range of food and drink, including craft, quality wines, and real ales. All the big games are shown live on large HD screens, making this crafty bar the ultimate fan zone for all sports. We can also host special occasions with a variety of packages to help make our guests' event perfect.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at The Joiners you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Joiners directly.