Front of House Administrator

SEFE Storage GmbH; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An international energy company in London seeks a Front of House Administrator. This role entails managing visitor experiences, providing administrative support, and coordinating meeting room activities. Ideal candidates will possess strong communication skills, familiarity with Microsoft Office, and experience in visitor management. Competitive salary and comprehensive benefits offered, including hybrid working options.

Benefits

Bonus earning potential

Non-contributory pension with 10% employer contribution

25 days holiday plus bank holidays and volunteering days

Life assurance

Medical and dental insurance (family cover)

Range of optional flexible benefits

Qualifications

• Experience in Purchase Order Administration and New Starter Inductions.
• Strong skills in Visitor Management and Meeting Room Coordination.
• Excellent communication skills across all mediums.

Responsibilities

• Greet guests warmly and manage visitor logs.
• Coordinate room bookings and assist with meeting arrangements.
• Handle incoming calls and emails efficiently.

Skills

Visitor Management

Meeting Room Coordination

Microsoft Office Proficiency

Communication Skills

Ability to Engage with Stakeholders

Tools

Condeco

Job description

As the first point of contact for visitors, the Front of House Administrator ensures a welcoming, professional, and seamless reception experience. Beyond greeting guests, this role provides vital administrative support to the facilities team—coordinating meeting room bookings, managing correspondence and calls, and assisting with purchase order administration. The aim is to keep front‑of‑house running efficiently so that the wider business and its teams can focus on what they do best.

WHAT WILL YOU DO

Welcome & Direct Visitors: Greet guests warmly, uphold the company’s professional image, and ensure they are promptly introduced to their contact.

Visitor & Security Management: Maintain accurate visitor logs, issue passes, liaise with building security, and communicate important notices, including health and safety updates.

Communication Handling: Answer and manage incoming calls and emails, resolving enquiries or directing them swiftly to the right department.

Team Liaison: Coordinate with postroom, IT, and catering teams to ensure meeting room services are delivered smoothly.

Meeting Room Support: Assist with room bookings via Condeco, help users navigate the system, and elevate issues to the Facilities Manager when necessary.

WHAT WILL YOU BRING

Experience in Purchase Order Administration and New Starter Inductions

Strong skills in Visitor Management and Meeting Room Coordination

Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)

Familiarity with Condeco (advantageous)

Excellent communication skills—clear, concise, and professional across email, phone, and face‑to‑face interactions

Ability to engage confidently with a diverse range of stakeholders

ABOUT US

Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.

SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFE’s activities span the energy value chain, from origination and trading to sales, transport, and storage. Through its decades‑long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany.

Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.

Securing energy – now and for the future.

OUR BENEFITS

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.
In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.

• bonus earning potential
• non‑contributory pension with 10% employer contribution
• 25 days holiday plus bank holidays and volunteering days
• buy / sell holidays
• life assurance
• medical and dental insurance (family cover)
• range of optional flexible benefits

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.
Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.

Job Title: Front of House Administrator (m/f/d)