Forecast & Planning Specialist – Hybrid, Impact & Growth

yorkshirewater.com; Bradford, Rothwell; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A water utility company in Bradford is looking for a Forecast & Planning Specialist to join their Performance & Planning team. The role involves ensuring optimal resource allocation in the Customer Management Centre to meet service levels and customer needs. This is a hybrid position that balances office and home working, with exciting growth opportunities. Candidates should demonstrate strong analytical, organizational, and communication skills. Join us in delivering exceptional service while protecting the environment.

Benefits

Annual performance related bonus

Attractive pension scheme

25 days annual leave plus bank holidays

Life assurance cover

Gym membership discounts

Online GP service

Qualifications

• Proven analytical skills to interpret complex data.
• Experience in a busy, fast-paced environment.
• Confidence in managing workload effectively.

Responsibilities

• Ensure proper resource allocation in Customer Management Centre.
• Develop close working relationships for accurate forecasting.
• Manage allocation of Annual Leave and Bank Holidays.

Skills

Analytical skills

Organisational skills

Planning and workload management

Experience with workforce management systems

Communication skills

Proactive in process improvement

IT proficiency including Microsoft Office

Job description

A water utility company in Bradford is looking for a Forecast & Planning Specialist to join their Performance & Planning team. The role involves ensuring optimal resource allocation in the Customer Management Centre to meet service levels and customer needs. This is a hybrid position that balances office and home working, with exciting growth opportunities. Candidates should demonstrate strong analytical, organizational, and communication skills. Join us in delivering exceptional service while protecting the environment.