Food Team Leader: Frontline Coach & Profit Driver

Marks & Spencer Plc; Tees Valley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and service. This role involves driving commercial results, training and developing staff, and maintaining high standards in a fast-paced environment. Candidates should demonstrate strong commercial awareness and operational resilience. Join us to shape the future of retail and make impactful changes.

Benefits

Diversity and inclusion initiatives

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs.
• Good understanding of commercial, operational, and people processes.
• Ability to handle difficult conversations effectively.

Responsibilities

• Lead and coach a team on the shop floor.
• Drive profitability and sales for the area.
• Collaborate across departments to ensure a seamless customer experience.

Skills

Leadership

Customer service

Operational resilience

Commercial awareness

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and service. This role involves driving commercial results, training and developing staff, and maintaining high standards in a fast-paced environment. Candidates should demonstrate strong commercial awareness and operational resilience. Join us to shape the future of retail and make impactful changes.