Food Store Team Leader: Frontline Sales & Service

Marks & Spencer Plc; East Hagbourne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a dynamic team on the shop floor, ensuring high standards of customer service and operational excellence. The role requires a commercially astute leader who can manage stock, coach team members, and focus on performance metrics. The ideal candidate should have exceptional leadership qualities, be capable of thriving under pressure, and demonstrate a strong commitment to delivering excellent results. Join us to drive change and enhance customer experience.

Qualifications

• Excellent leadership skills and ability to inspire a team.
• Strong customer service focus ensuring high standards.
• Ability to analyze commercial data for decision making.

Responsibilities

• Lead the shop floor team to achieve retail performance.
• Deliver exceptional customer experience through effective coaching.
• Drive profitability and adhere to store KPIs.

Skills

Leadership

Customer Service

Team Coaching

Commercial Awareness

Operational Resilience

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a dynamic team on the shop floor, ensuring high standards of customer service and operational excellence. The role requires a commercially astute leader who can manage stock, coach team members, and focus on performance metrics. The ideal candidate should have exceptional leadership qualities, be capable of thriving under pressure, and demonstrate a strong commitment to delivering excellent results. Join us to drive change and enhance customer experience.