Food Store Customer Assistant: Digital & Service Expert

Marks & Spencer Plc; Rushden; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Rushden is seeking a Customer Assistant in the Foods section to enhance the shopping experience for customers. The ideal candidate will showcase high levels of customer service, work flexibly across store areas, and provide expert product knowledge to ensure customer satisfaction. This role calls for a dynamic team player ready to assist in creating an inclusive store environment. Committed to a greener industry, the company offers an exciting opportunity for passionate individuals.

Benefits

Flexible working opportunities

Training for digital tools

Inclusive organisational environment

Qualifications

• Strong commitment to providing excellent customer service.
• Ability to work flexibly across various areas of the store.
• Willingness to engage positively with customers.

Responsibilities

• Serve customers efficiently at service points.
• Ensure store cleanliness and product availability.
• Engage proactively with customers to understand their needs.
• Build expert product knowledge to sell M&S products.

Skills

High levels of customer service

Strong communication skills

Digital capability

Attention to detail

Adaptability

Tools

Sparks App

Job description

A leading retail company in Rushden is seeking a Customer Assistant in the Foods section to enhance the shopping experience for customers. The ideal candidate will showcase high levels of customer service, work flexibly across store areas, and provide expert product knowledge to ensure customer satisfaction. This role calls for a dynamic team player ready to assist in creating an inclusive store environment. Committed to a greener industry, the company offers an exciting opportunity for passionate individuals.