Food Shop Customer Assistant: Expert Service & Digital

Marks & Spencer Plc; Rickmansworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Rickmansworth is seeking a Customer Assistant for its Foods section. You will be the face of the business, promoting high-quality products while ensuring customers receive exceptional service. Key responsibilities include serving customers, maintaining store standards, and achieving sales targets. Ideal candidates are digitally confident, have strong customer service skills, and are adaptable to various tasks. Join a team that values inclusivity and employee well-being.

Qualifications

• Must be over 18 due to early morning shifts.
• Digital confidence essential for using store devices.
• Ability to engage positively with customers.

Responsibilities

• Serve customers efficiently on the shop floor.
• Keep store tidy and shelves stocked.
• Engage with customers to understand their needs.
• Monitor and achieve daily sales targets.
• Build expert product knowledge.

Skills

High levels of customer service

Strong communication skills

Good level of digital capability

Attention to detail

Adaptable to changing situations

Tools

Sparks App

Job description

A leading retail company in Rickmansworth is seeking a Customer Assistant for its Foods section. You will be the face of the business, promoting high-quality products while ensuring customers receive exceptional service. Key responsibilities include serving customers, maintaining store standards, and achieving sales targets. Ideal candidates are digitally confident, have strong customer service skills, and are adaptable to various tasks. Join a team that values inclusivity and employee well-being.