Food Shift Lead - Flexible Hours & Opening/Closing

Marks & Spencer Plc; Royston; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading retail company in Royston is seeking a Shift Lead to oversee fill operations, ensure excellent customer service, and support team management. The role involves coordinating resources, driving productivity, and maintaining high presentation standards while adhering to operational and legal requirements. Ideal candidates should possess strong communication skills, digital capabilities, and a good knowledge of operational excellence. Flexible shifts are part of the role, enhancing work-life balance and accommodating store needs.

Qualifications

• Good knowledge of commercial operations and operational excellence.
• Current working knowledge of visual merchandising principles.
• Ability to interpret and utilize data relevant to the role.

Responsibilities

• Lead the fill operation, ensuring a ready-to-trade salesfloor.
• Allocate resources effectively for quick payment experiences.
• Role model great customer service and M&S behaviors.

Skills

Customer service

Communication skills

Digital capability

Teamwork

Attention to detail

Job description

A leading retail company in Royston is seeking a Shift Lead to oversee fill operations, ensure excellent customer service, and support team management. The role involves coordinating resources, driving productivity, and maintaining high presentation standards while adhering to operational and legal requirements. Ideal candidates should possess strong communication skills, digital capabilities, and a good knowledge of operational excellence. Flexible shifts are part of the role, enhancing work-life balance and accommodating store needs.