Food Service Assistant

Elior Uk; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A catering service company is seeking a Food Service Assistant in Sunderland. This role involves ensuring a clean and friendly service area, assisting with food preparations, and providing excellent customer service. The ideal candidate should have a genuine interest in catering and be a team player. The position offers 30 hours a week, flexible working arrangements, and a variety of employee perks including free meals and career development opportunities.

Benefits

Free, tasty meals

Flexible working hours

28 days of holiday

Paid volunteering days

Career development

Pension schemes

Exclusive discounts

Qualifications

• Genuine interest in providing excellent customer service.
• Ability to maintain a clean and well-stocked service area.

Responsibilities

• Ensure the kitchen and service area are always clean and well-presented.
• Keep up to date with menus and food offerings.
• Provide warm and friendly service.
• Support the chef in food preparation tasks.
• Follow COSHH, Food Safety, and Health & Safety guidelines.

Skills

Customer service excellence

Team player

Catering experience

Barista experience

Job description

Caterplus – More Than a Meal, It’s a Community

At Karbon Homes within Caterplus, we don’t just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart.

What you’ll be doing…

As a Food Service Assistant, you will have plenty of responsibilities and opportunities to grow in your role, becoming a critical member of our team.

• Ensure the kitchen and service area are always clean, well-presented, and well-stocked
• Keep up to date with menus and what food is on offer
• Offer a warm and friendly service
• Ensure COSHH, Food Safety, and Health & Safety are followed
• Support the chef in medial food preparation tasks

Working Pattern: 5 out of 6 days | 30 Hours Per Week

What can you bring?

• Focused on the front line
• Genuine interest in customer service excellence
• Team player
• Catering and Barista experience desirable but not essential

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here!Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!