Food & Beverage Assistant

Dalata Hotel Group; Cardiff; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading hotel group in Cardiff is seeking a Food & Beverage Assistant to provide excellent service to guests. The role requires previous experience in a fast-paced environment, excellent communication skills, and flexibility in working hours. You will receive training through the Dalata Academy, enabling you to learn essential skills and build a career within the organization. Join a friendly team in a vibrant hospitality setting, ensuring guests feel welcomed and valued.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee rate on rooms for all Dalata-owned hotels

30% off the Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development Opportunities through our Dalata Academy

Staff Appreciation Initiatives

Qualifications

• Previous experience is essential.
• Flexibility in working hours as the role includes mornings/evenings & weekends.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Responsibilities

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Serve guests with food and beverage.

Skills

Flexibility in working hours

Fluent English

Excellent communication skills

Previous experience in a high-volume/fast-paced environment

Tools

Micros experience

Job description

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Job

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Served guests with food and beverage.

What You’ll Need

• Previous experienceis essential.
• Flexibility in working hours as the role includes mornings/evenings & weekends
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

About Us

Dalata Hotel Group – We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.