Food and Beverage Attendant - Blackburn Hotel

Endeavour Group; Blackburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Blackburn is searching for a Food & Beverage Attendant to join their dynamic front-of-house team. You will engage with guests, promote meal and drink offerings, and ensure exceptional customer service in a upbeat atmosphere. This role involves physical tasks, requiring a current RSA certificate and flexible availability for day, night, and weekend shifts. Enjoy benefits like an exclusive discount card and career growth opportunities within an established network.

Benefits

Exclusive discount card for ALH Hotels and partners

Wellbeing support services

Qualifications

• Ability to perform physical tasks safely and efficiently.
• Enjoys interacting with guests and building rapport.
• Presentable and professional under pressure.

Responsibilities

• Connect with guests and ensure memorable visits.
• Deliver top-notch customer service.
• Assist gaming and wagering team when needed.

Skills

Customer service

Interpersonal skills

Ability to handle pressure

Manual handling

Education

Current RSA certificate

Job description

About the Role

Food & Beverage Attendant | Blackburn Hotel

The Blackburn Hotel is on the lookout for energetic, customer-focused superstars to join our front‑of‑house team. If you love people, thrive in a fast-paced environment, and enjoy creating great experiences for guests, we want to hear from you.

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top‑notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky‑high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able.

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You enjoy interacting with guests and building rapport. Take pride in yourpresentation and professionalism, stay calm under pressure and think on your feet.
• You want to grow your hospitality career in a supportive venue, and most of all, with people who like to have fun while they work!
• You have a current RSA certificateand be willing to obtain a gaming licence and RSG Modules. Experience is not required, but is a bonus!
• You haveflexible availabilitywith a mix of day, night & weekend shift.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.