FOH Assistant, Houghton Hall Garden Centre

Klondyke Group; Carlisle; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local restaurant group in Carlisle is seeking a part-time Front of House Assistant to provide excellent customer service and assist with food and beverage orders. Responsibilities include setting up the front of house, taking orders, and serving customers. The role requires strong communication skills, teamwork, and the ability to work efficiently under pressure. The position offers competitive pay rates and a healthy work/life balance with no evening work.

Benefits

Competitive rates of pay

Healthy work/life balance with no evening work

Access to discounts on retail and lifestyle experiences

Health Cash Plans

Generous staff discounts

6 weeks Annual Leave per year

Free Parking

Qualifications

• Friendly, engaging personality with a love for customer service.
• Barista experience preferred but not essential, as training will be provided.
• Strong customer service and communication skills.
• Ability to work efficiently under pressure.

Responsibilities

• Provide excellent customer service and take orders.
• Set up and maintain the front of house to company standards.
• Process payments at electronic till points.
• Prepare and deliver meals to customers at their tables.

Skills

Customer service

Communication skills

Teamwork

Ability to work under pressure

Job description

We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Houghton HallGarden Centre.

Our competitive rate of pay ranges from £10 to £12.25 per Hour dependent on age.

The hours for this role are 20 per week over 4days. This will involve weekend work so flexibility is a must.

The Role

As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customer. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.

What you will be doing as a Front of House Assistant?

• Set up and maintain the front of house and counters each day to our company standards
• Presenting menus, serving, and helping customers select food and beverage by offering suggestions
• Providing Counter Service and preparing beverages.
• Deliver our Chef prepared meals to customers at their tables
• Preparing restaurant tables with special attention to hygiene and cleanliness
• Processing payment at electronic till points
• Performing basic cleaning tasks as needed
• Closing front of house areas each day to our company standards
• May be required to assistwith back of house duties

What makes you our perfect Front of House Assistant?

• Friendly, with an engaging personality and a genuine love for customer service.
• Barista experience preferred but not essential as full training will be given
• Strong customer service skills.
• Excellent communication skills.
• Great teamwork.
• Hardworking
• Shift flexibility including weekends.
• The ability to work well and efficiently under pressure.

The benefits!

• Competitive rates of pay
• Healthy work/life balance with no evening work
• Access to 100s of retail and lifestyle experiences and discounts
• Health Cash Plans
• Generous staff discounts
• 6 weeks Annual Leave per year
• Free Parking

Sound Interesting?

If you think you’ve got what it takes and would like to join our team as aFront of House Assistant, please click'Apply’now.