Floor Manager - Lead Service Excellence & Team Growth

San Carlo Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading restaurant group in the UK is seeking a Floor Manager for their Alderley Edge location. This role involves leading daily operations, managing staff, and ensuring service excellence across 25 restaurants. Ideal candidates will have 2 years of experience in a similar role and possess strong communication and organisational skills. This is a full-time position with competitive pay and various colleague benefits.

Benefits

Free meals on duty

50% staff discount

Refer a friend bonus

Continuous training through academy

Volunteering days

Discounts and rewards through Squadra app

Access to earned pay anytime

Free legal and financial advice

Monthly recognition awards

Annual awards for talent

Global opportunities across international locations

Best in class pension

Qualifications

• 2 years’ experience in a similar role.
• Meticulous attention to detail and highly organised.
• A proactive self-starter who can work independently.

Responsibilities

• Delegate work assignments and adapt based on employee skills.
• Assist in recruitment of new employees.
• Ensure smooth running and staffing of the restaurant.
• Deliver high standards of service at all times.
• Support employee performance and encourage development.
• Handle customer complaints effectively.

Skills

Team management

Excellent communication skills

Attention to detail

Job description

A leading restaurant group in the UK is seeking a Floor Manager for their Alderley Edge location. This role involves leading daily operations, managing staff, and ensuring service excellence across 25 restaurants. Ideal candidates will have 2 years of experience in a similar role and possess strong communication and organisational skills. This is a full-time position with competitive pay and various colleague benefits.