Field Service Technician

pcon Solutions Inc.; Tamworth; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading technology firm in the UK is seeking a full-time Field Service Technician to join their dynamic team in Tamworth. This role involves preparing and executing installations of construction machine control systems, providing customer support, and conducting training sessions. Ideal candidates are experienced Installation Engineers or plant/vehicle fitters with strong mechanical and electrical skills. Competitive benefits included such as a company vehicle and private health insurance.

Benefits

23 days holiday

Company Pension Scheme

Private Health Insurance

Private Dental Insurance

Income Protection Insurance

Life Assurance

Company Vehicle

Qualifications

• Previous experience in construction sector preferred.
• Ability to work independently and manage multiple tasks.
• Efficient communication skills, both verbal and written.

Responsibilities

• Prepare and execute Machine Control installations.
• Provide pre- and post-sales support for customers.
• Conduct training for end users and dealers.

Skills

Installation Engineer experience

B Driving License

English (B2 or higher)

Team collaboration

Independence & time management

Verbal and written communication

Technical knowledge of construction processes

Proficiency in Microsoft 365

Tools

CRM software

Job description

Field Service Technician page is loaded## Field Service Technicianlocations: Tamworth, GBR: Remote (United Kingdom)time type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR106275Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.Learn more about working with us at**The Topcon Positioning Group** is one of the world's leading manufacturers of system solutions for precise positioning for surveying, construction planning and execution, agriculture, building information modelling (BIM), cartography and construction machine control.**Topcon Positioning Great Britain Ltd.**, based in Tamworth, is responsible for the sales, marketing, and customer service of its positioning products sold in the UK.We are looking for a full-time **Field Service Technician (m/f/d)** based in the UK to start as soon as possible and offer an interesting and varied job in a well-functioning team.**Main duties and responsibilities*** Preparation and execution of construction Machine Control installations and interventions at the customers office or on the construction site.* Pre- and post-sales support for customers, sales partners and Topcon employees both remote and on-site.* Being the Subject Matter Expert for colleagues and dealers.* Carrying out training courses and briefings for end users, dealers and Topcon employees.* Work with professional CRM system.* Area of operation: Great Britain**Required experience, skills and knowledge*** Previous experience as an Installation Engineer within the construction sector preferred but would consider a plant/vehicle fitter with suitable mechanical and electrical installation experience.* B Driving License.* Language level English: B2 or higher.* Ability to work in a team environment that promotes collaboration.* Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment and manage multiple priorities.* Efficient communication both verbal and written.* Preferential qualifications: Technical knowledge of construction site processes and machines; technical knowledge of earthmoving and/or Civil Engineering processes.* Proficiency in Microsoft 365 Suite and experience with customer relationship management (CRM) software.**What you can expect****:*** Motivated work in a dynamic team.* Comprehensive onboarding.* National and international communication with the Topcon Professional Services team and developers.* Attractive workplace with state-of-the-art equipment and exposure to the latest technologies.* Independent, autonomous work.* Further training programmes.* Internal development opportunities.* Permanent employment contract, subject to successful probationary period.* Employee Assistance Support Programme.**We offer**:* Competitive compensation to include:* Starting with 23 days holiday.* Company Pension Scheme* Private Health Insurance* Private Dental Insurance* Income Protection Insurance* Life Assurance* Company Vehicle* Work location is **Tamworth – UK** and involves extensive travel and overnight stays throughout the UK.We’d love to hear from you! Please send us your application using the link below, including your salary expectations and the earliest date you could join our team.https://topcon.wd1.myworkdayjobs.com/en-US/TopconPositioningCareers/details/Field-ServiceTechnician\_JR106275For further information, please contact our Corporate Senior Recruiter **TOPCON** Europe Mr. Simone Masseroni by mailing [e-mail]