Field ICT Engineer: Advanced Tech & On-Site Support

Cumbria; United Kingdom; On-site; GBP 36,000 - 38,000; Full time

Job summary

A local government organization in the UK is seeking an experienced ICT Field Engineer to provide advanced support to ICT users. This role involves troubleshooting complex issues, managing office ICT infrastructure, and leading technological improvements. The ideal candidate will have a relevant qualification and strong skills in ICT support, communications, and problem-solving. This full-time position offers a competitive salary and the opportunity to work in a dynamic team environment.

Qualifications

• Experience in ICT support within a large organisation.
• Full UK driving licence required for travel between sites.

Responsibilities

• Deliver advanced 2nd line ICT support for incidents.
• Evaluate, install, configure, and support ICT products.
• Conduct site surveys and manage office moves.
• Act as the technical lead for specific technologies.
• Provide technical expertise for projects and service improvement.

Skills

Technical knowledge of ICT systems

Troubleshooting complex ICT issues

Excellent communication skills

Customer service skills

Problem-solving skills

Education

Relevant ICT qualification

Tools

Microsoft technologies

Diagnostic tools

Job description

A local government organization in the UK is seeking an experienced ICT Field Engineer to provide advanced support to ICT users. This role involves troubleshooting complex issues, managing office ICT infrastructure, and leading technological improvements. The ideal candidate will have a relevant qualification and strong skills in ICT support, communications, and problem-solving. This full-time position offers a competitive salary and the opportunity to work in a dynamic team environment.