Field Engineer

UK Power Networks; Croydon; On-site; GBP 54,000 - 81,000; Full time

Job summary

A leading energy company is seeking a Field Engineer based in Croydon. The role includes managing maintenance and fault works within designated areas, ensuring safety compliance, and providing excellent customer service. Candidates should have relevant certifications including ONC in Electrical Engineering, as well as NRSWA and IOSH Managing Safely certificates. Salary ranges from £54,166 to £80,574 with added benefits. Join a committed team for a fulfilling career in energy.

Benefits

Pension Plan

Personal Loan Scheme

Health and Safety support

Discounted gym membership

Employee Assistance Programme

Qualifications

• Current valid driving licence required.
• Bands E and D SAP certification needed.
• Experience in safety management and customer service is key.

Responsibilities

• Manage delivery of Maintenance and Fault works in Croydon and Kingston areas.
• Ensure safe management throughout all responsibilities.
• Communicate with customers and manage relationships effectively.

Skills

Organisational Awareness

Customer Service

Safety Management

Familiarity with MS Excel spreadsheets

Education

ONC Electrical Engineering (or equivalent)

NRSWA (City & Guilds) Supervisors certificate

IOSH Managing Safely certificate

Job description

This Field Engineer will report to the Lead Field Engineer and will work within Network Operations based in our Distributed working - Croydon office. You will be a permanent employee.

You will attract a salary of £54,166 - £80,574 per annum and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 28th January 2026

Reservist Leave – Additional 18 days full pay and 22 unpaid

Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

Tenancy Loan Deposit Scheme, Season Ticket Loan

Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes

Occupational Health support

Switched On – scheme providing discount on hundreds of retailers' products

Discounted gym membership

Employee Assistance Programme

Job Purpose

To work as part of a team within the Croydon area. Also to work as part of a team to deliver the Maintenance and Faults within the Croydon and Kingston geographical areas. This includes liaison with customers, Network Operations and Control, networks planning and management of field staff and management of contractors.

Principle Accountabilities

• Ensure safe management throughout all responsibilities
• Responsibility for delivery of all construction, maintenance and fault works to time, cost and quality
• Ensure staff comply/common procedures and work to a high standard of quality
• Daily planning, coordination and real‑time responsibility for the efficient utilisation of resources together with the SPN Region scheduling team
• Communicate with HV/LV control – submission of HV/LV switching log, complete HV/LV network operations in accordance tovoldoende safety rules and procedures.
• Support and provide technical support to field staff,
• Manage and resolve any contract actual issues, with the support of Contract Management.
• Produce Risk Assessments and Method Statements for the safe delivery of projects work.
• Complete quality assurance checks of works completed and to rectify any quality issues identified.
• Communicate with and manage relationships with our customers to meet their expectations wherever possible.
• To be prepared to assist other sections e.g. organisational changes, system emergencies as determined by your experience.
• Complete out of hours safety/emergency response (Standby)

Nature and Scope

You will play an important role in the team manage the delivery of all Maintenance and Faults work within a geographical area.

Together with the scheduling team, Field Staff Supervisor and Field Staff you will deliver an excellent service to the customer, ensuring we meet the requirements of our Guaranteed Service Standards.

All new employees appointed to the Field Engineer roles within Network Operations will include a contractual requirement to undertake standby for a minimum period of 20 years, or up to the age of 55 whichever comes first.

Qualifications

• Band E= 11k SAP (with ONC)
• Band D = 33kv SAP (with HNC)
• Current valid driving licence
• ONC Electrical Engineering (or equivalent)
• NRSWA (City & Guilds) Supervisors certificate
• IOSH Managing Safely certificate
• Familiarity with MS Excel spreadsheets
• Organisational Awareness
• Customer Service
• Safety Management

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices зоне upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

If you have any queries in connection to this vacancy or your application, please contact us at [e-mail] quoting the vacancy reference number and a member of the team will get in touch with you as amanhã as possible.