Festival Registration & Ticketing Lead

Edinburgh Festival Fringe Society; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A cultural organization in Edinburgh seeks a Registration and Ticketing Supervisor to manage show registrations and ticketing data. This role involves assisting artists with the registration process, ensuring the accuracy of show and venue information for the Fringe programme, and liaising with venues during the festival. Candidates should have experience in box office operations, excellent customer service skills, and proficiency with data management systems. The position is office-based, requiring flexibility during peak festival times.

Benefits

Flexible working hours

Positive action employer

Sustainability initiatives

Qualifications

• Experience in a box office within the arts sector.
• Ability to explain processes clearly and diplomatically.
• Strong commitment to teamwork with a flexible approach.

Responsibilities

• Assist artists in the registration of shows using EdFringeware.
• Check and edit data for the printed Fringe programme.
• Liaise with artists and venue managers regarding show information.

Skills

Data management

Customer service

Communication

Attention to detail

Teamwork

Tools

Red61 Ticketing System

Microsoft Office

Job description

A cultural organization in Edinburgh seeks a Registration and Ticketing Supervisor to manage show registrations and ticketing data. This role involves assisting artists with the registration process, ensuring the accuracy of show and venue information for the Fringe programme, and liaising with venues during the festival. Candidates should have experience in box office operations, excellent customer service skills, and proficiency with data management systems. The position is office-based, requiring flexibility during peak festival times.