Female Support Worker

Indliv; Eastleigh; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading independent case management service is seeking a dedicated part-time support worker in Eastleigh. This role involves providing personalized support to a lady with a brain injury, ensuring her safety and wellbeing while fostering her independence. Successful candidates will have experience in care for those with challenging behavior, be able to work as part of a team, and possess good communication skills. The position offers competitive pay and ongoing support with a commitment to professional development.

Benefits

On-going training & support

5.6 weeks annual leave pro rata

Free DBS check

Pension (subject to qualifying status)

Qualifications

• Experience in working with adults with brain injury in a care setting.
• Ability to assist clients using specialist equipment.
• Good literacy and numeracy skills.

Responsibilities

• Provide care and support to Corina in her daily living.
• Facilitate independence while ensuring safety and wellbeing.
• Assist with hydrotherapy sessions.

Skills

Experience with brain injury

Ability to work with challenging behavior

IT skills

Empathy and patience

Education

NVQ L2 or equivalent in care

Job description

About The Role

Location: Eastleigh
Days & Hours: We are looking for Permanent part-time support workers for 21 hours a week, also there will be bank shifts to cover absences of the current team. Typical shifts are 7 hours long and timings are: 7.30am-2.30pm and 2.00pm-9.00pm Monday-Sunday
Pay: Weekdays:£15.74 per hourWeekends:£18.08 per hour
Driver required? Desirable
Driving Clients Car? Yes, a VW Transporter Wheelchair Adapted Van (manual), support will be provided
Using Own Vehicle for work purposes? Yes, On duty and to attend meetings/training
Essential Experience: Experience in working with adults with brain injury who can present with physically challenging behaviour
Desirable: NVQ L2 or equivalent in care, basic IT skillsand an interest in therapy
Interviews Week Commencing: Interviews will take place in January 2026
Start Date: ASAP (subject to satisfactory employment checks)

Corina is an educated and intelligent lady in her early sixties, has a sense of humour and enjoys listening to music, playing board games, completing crosswords, arts and going for walks in the local community as well as the local café, these activities should be taken as a day-by-day approach as sometimes she may not be willing to engage. She lives in her own bungalow which has been adapted and her mother lives close by and is also involved in supporting her daughter.

Corina sustained a brain injurymany years ago, and as a result, her processing is slower and she has some dysphasia. She requires quiet, empathetic support to assist her to maintain her interests in daily life and to access the community. She uses a powered wheelchair and lives alone with a care team to support her with her daily living. Corina can become agitated and displays challenging behaviour on occasions when she is trying to communicate her needs or when feeling anxious. She can use facial expressions, vocalisation and alternative communication strategies as well as some physical and verbal aggressionwhen extremely upset.

Your role would be to work as part of the team to provide support and care to Corina, ensuring safety and physical wellbeing. To facilitate Corina's independence by adopting the appropriate approach that hasbeen trailed & made bespoke to meet Corina's individual personality and mental health issues running alongside her medication. You will also be required to assist with weekly hydrotherapy in the future.

The team work with a Psychologist who has carefully established the approach needed to meet Corina's needs, enable consistency and to minimise agitation/trigger, as well as respond effectively to prevent anxiety and extreme behaviour escalating. The approach is monitored, supervised and fed back through her psychologistwhich is ongoing at the Team Meeting or via the Team Leader - this remains the key to keeping Corina stable within her own home.

This is an excellent opportunity for a dedicated person to join a wonderfully committed existing home care team, who are led by a supportive and competent Team Leader to develop existing skills and support this very special lady. A rewarding role for someone who is able to communicate effectively and work within a large team. Also, an ability to work with patience, tact, understanding, warmth and compassion.

• On-going training & support provided
• 5.6 weeks annual leave pro rata
• Free DBS check
• Pension (subject to qualifying status)

Benefits

• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• On-going support from a dedicated Case Manager and HR department

Safeguarding

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

• Proof of eligibility to work in the UK;
• An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

It would be great to receive your application, if you have the following skills/behaviours:

• *Female due to providing personal care
• Must be able to work with specialist equipment (training will be provided). A HandlingManagement Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Proven experience with working in the field brain injury, and with challenging behaviour
• Confident about working in Corina’s own home and other locations and sensitive to her needs and wishes.
• The ability to work as part of a highly communicative multi-disciplinary team
• The ability to learn new skills and happy to learn new things in accordance with the Corina's programme.
• Water confident to assist with hydrotherapy
• Flexible - to alter the planned activities if necessary - able to use own initiative.
• Patient and tolerant with a responsible and positive attitude.
• Proactive, encouraging, and consistent approach.
• Cheerful and caring with a good sense of humour.
• Reliable, trustworthy and a good communicator with a basic understanding of the principles of rehabilitation.
• Proactive approach to developing an appropriate range of activities and willing to participate in a variety of activities.
• Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.
• Able to keep own record of hours worked and to attend supervision, as required.
• Good literacy and numeracy skills and confident using IT.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignmen, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

About Us

ILS CaseManagementis the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly byour client . However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

We are Supportive. It matters to us that our clients and staff know that we care.

Our Values

• We have Integrity. We can be trusted to work in a professional, honest and transparent way.
• We are Client Centred. We put our client's aspirations at the centre of everything we do.
• We are Quality Focussed. Weset high standards and aim to exceed them.
• We are Positive. Wefind solutions and empower others.