Female Support Worker

Acuity Care Group; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A compassionate care organization is looking for a highly confident Female Support Worker to assist a lady in her home in Cheltenham. The role involves providing emotional support, encouraging independence, and managing challenging behaviours due to complex needs. A Full UK Driving Licence, clear DBS, and experience with challenging behaviour are essential. The position offers a supportive network, opportunities for training, and considerable rewards for performance.

Benefits

Huge discounts across 1,000+ retailers

Health cash plan with 24/7 GP access

Employee Assistance Programme

Free tickets to events

Funded NVQs and ongoing training

Refer-a-Friend bonus up to £500

Qualifications

• Full UK Driving Licence is essential.
• Clear Enhanced DBS on update service required.
• Experience supporting individuals with severe challenging behaviour.
• Must have flexibility for training by 23rd February 2026.

Responsibilities

• Provide warm, person-centred care and emotional support.
• Encourage independence through daily routines.
• Support with personal care, mobility, and health-related tasks.
• Promote positive engagement and manage challenging behaviours.

Skills

Resilience

Confidence

Adaptability

Understanding of complex care

Ability to manage challenging behavior

Job description

The following content displays a map of the job's location - Cirencester.

Location: Cheltenham
Pay rate: £15.00 per hour
Hours: 36 hours (3x shifts per week)
Shift patterns: 7.30 am- 19.30 pm, 19.30 pm- 7.30 am
Paid travel expenses: 25p per mile / public transport (bus/train only)

Must attend Mandatory Assessment Day – Gloucester (21st January 2026 9.00am- 17.00pm)

Requirement:

• Full UK Driving Licence (essential – you’ll enjoy trips out & driving the client’s vehicle!)
• Clear Enhanced DBS on DBS update service
• Proven experience supporting individuals with severe challenging behaviour
• Must be resilient, highly confident, and adaptable to change
• Flexible to attend training by 23rd February 2026
• First shift: 2nd March 2026

We’re looking for a highly confident, resilient Female Support Worker to support a lady in her own home in Cheltenham. She lives with Chronic Fatigue Syndrome, FND and Gastroparesis. She enjoys visiting local coffee shops, exploring vintage finds, getting creative, and spending time in the garden.

• Provide warm, person-centred care and emotional support
• Encourage independence and wellbeing through daily routines and meaningful activities
• Support with personal care, mobility, and health-related tasks
• Promote positive engagement and help manage behaviours that can be challenging
• Keep accurate records and work in line with care plans and CQC standards

Some experience supporting individuals with complex care, challenging behaviour or mental health needs is required. Applicants should be resilient, highly confident, and adaptable to change. Understanding complex care, allergies, and behaviours that may be challenging is essential. A love for encouraging others and building positive relationships is desired.

With over 20 years of experience, we’ve supported people with complex needs across the UK. With 900+ amazing colleagues, you’ll never feel alone – you’ll have guidance, a supportive network and the chance to grow your career while doing something that genuinely matters.

Because caring for others should also mean being cared for in return:

Westfield Rewards – huge discounts across 1,000+ retailers, restaurants & travel

Westfield Health Cash Plan – GP access 24/7 + cashback on health costs

Employee Assistance Programme – wellbeing, financial & emotional support

Blue Light Card + FREE tickets to events, comedy shows & more

Funded NVQs & ongoing training

Refer-a-Friend – earn up to £500!

If this sounds like the kind of role where you’d enjoy coming to work each day, we’d love to hear from you!

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from females for this position.